Rule 1: Be invisible
1a. Put the pieces of the puzzle together, but never become one of those pieces yourself. Keep your distance and objectivity at all times.
1b. Emotion is the enemy of the truth so make sure you don’t become emotionally involved or your view of the truth will become distorted.
Rule 1: Be invisible
Rule 2: Expect the unexpected
Rule 3: Details matter
Rule 4: Body language
Rule 5: Stay calm
Rule 6: Undercover work
Rule 7: It's still a job
Glossary
About Bob Bernstein